In accordance with “18 Amazing Facts About Small Companies In America” by Aimee Groth and Kim Bhasin (Enterprise Insider, August 24th 2011), there are 28 million small companies within the US, which outnumber firms 1162 to 1. Some say that it is extremely easy to record enterprise transactions in small businesses. Course of costing is suitable for industries engaged in mass manufacturing of near identical products. Information is the processed knowledge, truth or any commentary that adds to the knowledge. The introduction of Money Management Account (CMA) by Merrill Lynch represented a revolution when it comes to redefining the idea of monetary providers in a marketplace that was dominated by the normal banking institutions.

Whereas numerical information consist of operational statistics reminiscent of units produced, raw materials thought of and labor hours used, the non-numerical or qualitative information pertain to clients satisfaction, staff moral, access to markets and image of an organization. Is it widespread for patrons of different airlines to rave about their special service? Herb Kelleher, founding father of Southwest, has been quoted as saying that “We’re in the Customer support business; we just happen to provide airline transportation”.2 Award successful customer service is a distinguishing attribute of …